Contact
Get in touch.
We answer.
One inbox, read by a small team — not a triage tool. A sentence or two of context goes a long way. Whatever you need, write to support@ripceipt.com.
Enterprise and high volume
Custom volume pricing, SSO/SCIM, dedicated support, and an SLA your procurement team will sign off on.
What you can write to us about
Support
Account help, billing questions, anything that isn't a feature request or a security report. We answer within one business day.
Email usSales and partnerships
Higher-volume needs, custom rate limits, embedded integrations. Tell us about the workload and we'll come back with a proposal.
Email usSecurity disclosures
Found a vulnerability? Email here or use our published security.txt. We acknowledge within two business days and triage within five.
Email usProduct feedback
A feature you wish existed, an integration you want us to build, an edge case the API got wrong. We read every email and reply when we can.
Email usBefore you write
The FAQ answers most of what people ask. The developer guide covers the API surface.
Studio
Ripceipt is built by Day Moon Development. If you'd rather reach the studio directly, daymoon.dev has the address.
Response window
One business day for most messages. Security disclosures get an acknowledgment within two business days. We don't do canned auto-replies.